Custom Orders
Please reach out with any custom order ideas or requests! I'm happy to create something one of a kind for you.
Out of Stock Items
If the item you're looking for is out of stock, please email me and I will do my best to meet your needs
Product Care
Mask lanyards and other silicone beads items can be washed with mild soap and warm water and air dried.
Items with wood beads should never be submerged in water, just spot clean with a damp cloth.
You can preserve the life of your wood pieces by applying some food grade beeswax or your favourite natural oil (Ex. olive, coconut or avocado oil).
Gift Cards
We offer e-giftcards! Just add the amount of your choice to your cart. For every $10 worth of gift cards purchased JCJ will donate $1 to one of our 'Just Causes'. Gift cards never expire.
Payments
We accept the following forms of payment:
Visa, Mastercard, PayPal
Shop Pay, Apple Pay, Google Pay
Interact and manual E-transfer (send the total amount to sales@justcausejewelry.ca)
Shipping
We offer both untracked letter mail, expedited-tracked ($15) and express post-tracked ($20) shipping within Canada and both untracked letter mail and standard (tracked) shipping to the United States (Customers are responsible for any customs fees that may arise). Shipping costs are calculated based on product size and weight.
We also offer FREE contactless pick up at Yonge/Eglinton (Toronto)
Defective or incorrect orders
Please email me if you've received an incorrect or defective order. I will work quickly to resolve the issue for you.
Safety
Never leave children unattended with any silicone bead products. Do not allow children to sleep with pacifier clips as this can pose a strangulation risk. Discard items at first sign of wear & tear. Cords, clasps, clips and anything that isn't silicone or plain wood are not meant to be chewed on. Purchaser assumes full responsibility for proper use of items once in their possession. Just 'Cause Jewelry is not liable for any misuse of our products or failure to supervise children.
Returns/Cancellations
Majority of orders are made-to-order. At this time JCJ will not accept any returns or cancellations.
- choosing a selection results in a full page refresh
- Opens in a new window.
- Opens external website in a new window.
